In an emergency
If you have a life-threatening medical condition, call 000 and request an ambulance.
If you have an urgent medical condition you can also come to our Emergency Department.
Our entrance is located at the eastern end of the main hospital building on Robin Warren Drive off Murdoch Drive, Murdoch. Our Emergency Department operates 24 hours a day, every day of the year.
If you are coming into our Emergency Department, if possible please bring with you:
- your Medicare Card
- any other entitlement cards (health care, pension, veterans, safety net)
- your passport/health insurance details (overseas visitors/students)
- private health insurance details (if you want to be admitted as a private patient)
- a list of your current medications
- any x-rays/ultrasounds/scans that may be related to your condition
- your employment contact details if your condition is covered by Workers’ Compensation
- the name of your General Practitioner (GP).
Please be aware that patients are seen in order of illness severity, and not in order of attendance. If another patient comes to the Emergency Department with a more serious condition, you will be required to wait. We thank you for your patience and understanding.
When you arrive
Please see the triage nurse first. They will ask questions and assess your condition to determine your level of priority:
- immediate (life threatening)
- very urgent
Some patients need to be taken straight into the department. Others will be directed to the waiting room.
While you are waiting, please inform the triage nurse if:
- your condition worsens
- you decide to seek treatment elsewhere.
What happens next?
Once you are inside the Emergency Department, you will undergo a thorough assessment by a team of nursing and medical staff.
Tests and procedures will be carried out when necessary. The team will review your test results and provide emergency treatment, and will then decide to either:
- allow you to return home with a referral if necessary for further care (such as a follow-up appointment with your local doctor or an outpatient appointment)
- monitor your condition for a few hours before making a decision
- admit you to the hospital for further care.
Sometimes patients must wait for test results or for a ward bed to become available. Our staff will continue to care for you until you are able to go to a ward or be discharged home.
Metropolitan emergency departments
In an emergency situation, present to your nearest Emergency Department.
Other Metropolitan Emergency Departments include: